Jan 7, 2022·edited Jan 7, 2022Liked by Sherman Leung

this is really awesome! love the thoughts around virtualizing triaging + cutting out unnecessary in-person interactions/commutes.

feel like the crux for me is around habit change from patient perspective. people are so used to going to urgent care in-person as well as calling 911 or rushing to the ED in the case of emergencies. would be curious what ways we could incentivize this behavior change for users of the service.

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